当你遇到不好的经历，你也许会生气或是抱怨。但你的生气也许会让对方变得更有攻击性，问题更加难以得到解决。遇到逆境时，保持冷静和礼貌反而能够更好的解决问题。
 
当需要投诉他人，或发牢骚的时候，即使你没有做错什么，使用“sorry ”，“excuse me”这样的短语会显得比较有礼貌。对方会感觉你不是那么有攻击性，因此也不容易产生抵触或防卫的心态，更愿意为你提供帮助。所以即使你很生气，试着保持冷静，使用这些礼貌用语开始你的对话。
 
更多礼貌地表达抱怨的方式：
I’m sorry to say this but …….I’m afraid there is a slight problem with ……Excuse me but ….I want to complain about ……..I’m sorry to bother you, but…I think you might have forgotten to… 
答复对方的抱怨或投诉的方式：

正面地解决问题:
 
1.I’m so sorry, but this will never occur / happen again.

很抱歉，但是以后再也不会发生了。

2. I’m sorry, we promise never to make the same mistake again.

很抱歉，我们保证不会再犯同样的错误了 。

3. I’m really sorry; we’ll do our utmost/best not to do the same mistake again.

十分抱歉，我们会尽全力不会让此事发生。

 负面的答复：

1.Sorry there is nothing we can do about it.

很抱歉，我们做不了什么。

2.I’m afraid, there isn’t much we can do about it.

恐怕我们对此不能做任何改变。 查看全部

在课堂上，我们常常需要表达我们的想法。在任何讨论中，表示同意永远比提出否定来的容易得多。但你应该勇敢地表达出自己的观点。如果你有不同的想法或者观点，你该怎么样礼貌的来表达呢? 当然，最重要的是不让讨论变成争论，甚至争吵。
 
Script 1:

Ben： I think book stores are outdated. In the near future, everyone will buy and read e-books online.

Charlotte: Hmmm..  I am not sure I agree with you. Paper books will always have its share of market. Some people like the touch and smell of paper books.

Ben: Have you considered that you can buy paper books online as well?

Charlotte: Yes, it’s true, but book stores have more value than displaying and selling books. They create communities for book lovers.

Ben: I respect your opinion, but going to book stores is inconvenient for most people.

Charlotte: That’s true, but we could look at it from another perspective.  If the government builds more book stores in the city, and makes them more accessible to the public, people will be more willing to go to books stores.

Ben: Yes, you have a point there. Building more book stores may also encourage people to read more as well.

更多表达你的反对观点的句型：

1.I see your point; however, have you considered…

我理解你的想法，但是，你有考虑过….吗？

2.I understand your concern; however, …

我理解你的担心，但是，…..

3.I respect your opinion, but…

我尊重你的想法，但是….

4.In my opinion…

在我看来….

5.We could look at it from this perspective.

我们也可以从这个方面来看问题。

6.I’d like to lay out another perspective.

我想提出另一个角度的观点。

7.That’s not always true.

也不一定全对的。

8.That’s not always the case.

这也不一定都是这样。

9.I am afraid I disagree.

我恐怕不能同意。

10.I’m not so sure about that.

我对此不太确定。

11.You have a point there, but…

你说得对，但是… 查看全部

在国外旅行的时，找不到方向是常有的事情。这个时候，问身边的当地人一定是最直接的方式。当然，你不仅要知道该如何用英语问路，也要能听得懂对方给你指路的话。一起来听下面的两段对话，掌握一些常用的问路和指路的句子吧! 出国会很有用哦。
 
Script 1:

Charlotte: Excuse me. Could you tell me how to get to the Public Library from here?

Stranger: Sure. Walk up fifth avenue and when you reach 42nd St., you’ll see the public library’ on the left.

Charlotte: Thanks a lot. Is it far from here?

Stranger: It’s fifteen blocks.

Charlotte: It’s a long way to walk.

Stranger: You can also take the NQR train to 42nd street, and get off at Battery Park Station, you will see the Public Library.

Charlotte: Oh, great! Thanks! Have a good day.

Narration: How about giving direction to a driver?

Script 2:

Charlotte: Please take me to Highline Park.

Driver: Oh sorry, I’m new to the city. Could you give me directions?

Charlotte: Sure. First, drive along Fifth Avenue to 23rd street and turn left. When you hit Sixth Avenue, you will see a tall building. You can drop me off there.

Driver: Sure!

更多指路和问路的短语：

问路用语：
1. Excuse me, could you tell me how to get to …?

打扰一下，你可以告诉我怎么去…吗？

2. Excuse me, do you know where the … is?

打扰一下，你知道…在哪里吗？

3. I’m looking for …

我在找…

4. Is this the right way for …?

这是去…的路吗？

指路用语:

1. I’m sorry, I don’t know.

不好意思，我不知道。

2.Sorry, I’m not from around here.

抱歉，我也不是本地人。

3.Keep going straight.

一直直走。
4.Turn left/right on the second traffic lights.

向左/右走，到第二个红绿灯。

5.It’s about …minutes away.

差不多是…分钟的距离。

6. It’s …. blocks away.

…个街区的距离。

7.You will pass a bridge/ a fire station/ ….

你会路过一个桥/一个消防站/…

8. It’s on your right/left.

在你的右手/左手边。 查看全部

幸福感有许多微妙的程度与维度。当你说“I’m happy”，你可能觉得很激动，自豪，惊喜，亦或是感到乐观等。因此，除了说“I’m happy”，还有许多方式来表达你所感受到何种的快乐。
 
Script 1:

Charlotte: I’m glad it’s Friday.

Ben: Me too. It has been a long week for me. Do you have any plan for the weekend?

Charlotte: I’m going to the lake with my family. I’m really excited about it.

Ben: That sounds great. Have fun.

Narration: Sometimes, when you hear good news, you might feel like jumping for joy. It’s great to share your happiness with your friends immediately.

Script 2:

Charlotte: Guess what, I got the lead role in the play!  I’m thrilled.

Ben: Wow!  That’s fantastic!

Charlotte: I was shocked when I heard the news. I couldn’t believe it was true. You know I’ve wanted that role!

Ben: Congratulations! I’m so happy for you!  I’m sure you’ll be great in the show!

Charlotte: Thanks! I can’t wait to tell my mom the good news.
 
表达你的开心，你可以说：

I’m glad.

I’m absolutely delighted.

I’m thrilled.

I’m over the moon.

I’m really pleased.

I couldn’t be happier.

Nothing would please me more.
 
当你听到别人与你分享开心的消息时，你应该说:

What great / wonderful / fantastic news!

Congratulations! Congratulations on the / your …

I’m jealous! (when you are actually not jealous about your friend)

You deserve it!

I’m so happy for you!

I’m proud of you!

That is fantastic / wonderful / great / marvelous!

雨果说：”有一种东西，比我们的面貌更像我们，那就是我们的表情。还有一种东西，比表情更像我们，那就是我们的笑容。”

无论用什么语言 ，笑容是分享喜悦的最好表达方式。 查看全部

当你感到伤心难过时，该如何表达呢？另外，当别人失落时，你该说什么安慰的话呢？下面是一些如何表达难过的句子，以及当别人不开心时，我们该如何对他们安慰他们的建议。
 
Script 1:

Ben: Hey, you look tired. Are you okay?

Charlotte: Not really.

Ben: What’s wrong?

Charlotte: My grandma fell down the stairs last night. I stayed up in the hospital all night with her.

Ben: Oh, no. That’s too bad.

Charlotte: I’m really worried about her.

Ben: I’m so sorry. I hope she feels better soon.

Narration: In English, we say “I’m sorry to hear that,” when we hear bad news.

Script 2:

Ben: Why the long face? You don’t look too good today.

Charlotte: I’m feeling upset about Mr. Baker’s leaving.

Ben: I feel you. He’s one of my favorite teachers. I was sorry to hear the news.

Charlotte: I know. I’ll miss him.

Ben: Me too.
 
更多表达悲伤情绪的短语与谚语：
 1.“I’m upset. ” “我很难过。”

（这意味着你在生气，不开心，或失望。）

2.“I feel terrible.”  “我感觉糟透了。”

（这句短语可以用于你生病或是疲惫的时候。）

3.“I feel let down” “我感到很失望。

（例句：“You said you would help me, but you didn’t. I felt let down.

4.“I’m cross with….” “我很气,,,,”

（当你对某事或某人十分生气时。例如，“I’m crossed with him for breaking my favourite pen.”

5.“I’m feeling under the weather” “我感觉状态不好。”

(这意味着你生病了或感觉不舒服。)

如何表达关心/向他们表示你的关心？

当有人告诉你他们很伤心，如何表达你的关心是很重要的。下面是一些表现你的关心的常用短语。

非正式：

Bummer
I feel you.
I can’t believe that. That’s horrible / disgusting / not fair


正式:

I’m sorry to hear that.
That’s too bad.
What can I do to help?
Is there anything I can do for you?
Would you like to talk about it? 查看全部

出国游玩和留学时你万一不小心生病了，学会看病时使用的表达是十分有用的。下面，让我们一起来学习看病时如何表述自己的症状以及咨询医生，也许会在紧急时刻帮到你。
 
Script 1：

Doctor: What’s the problem?

Charlotte: I’ve been sneezing a lot these days.

Doctor: I’m sorry to hear that. Let me check your temperature first.

Charlotte: Sure.

Doctor: Your temperature is normal. Have you been drinking enough water?

Charlotte: Yes, I have.

Doctor: Have you been feeling cold these days?

Charlotte: No, but I’ve been extremely tired and sleepy.

Doctor: Do you have any allergies?

Charlotte: Not that I know of.

Doctor: I suspect that you might have an allergy, but you’ll have to take a blood test. It might be the allergy that makes you sneeze and feel sleepy.

Charlotte: Oh, no.

以下四种形式通常用来表达普通的病症。这些是常用的搭配：

Something ache / sore something / bad something （ache后缀/sore前缀/bad前缀）               

[body part] + ache：

Headache 头疼
backache  背疼
stomachache 胃疼
muscle ache  肌肉疼

bad +[body part]：

bad back  严重的背疼
bad head  严重的头疼
bad leg  严重的腿疼

sore +[body part]：

sore throat 喉咙疼
sore eyes  眼睛疼
sore feet  脚疼

My + [body part] hurts.我的+[身体部位]疼。

My stomach hurts.  我的胃疼

My knees hurt.  我的膝盖疼

当你就医时，医生可能会说:

1.“We’ll need to run some tests.”

“我们需要做一些测试。”

2. “Does it hurt when I press here?”

“我按这里的时候疼吗？   “

3.“I’m going to prescribe you some antibiotics.”

“我会给你开一些抗生素。”

4.“Do you have any allergies?”

“ 你有过敏的情况吗？”

5.“Could you roll up your sleeves?”

“你可以卷起袖子吗？”

6.“I’m going to take your temperature.”

“我来量一下你的体温。”

就医时，病人常用句型：

1.“I have a rash on my arm, and it’s very itchy.”

“我的手臂上起了皮疹，很痒。”

2.“My stomach hurts and I’ve lost my appetite.”

“我胃疼，没有胃口。”

3.“That’s a relief!”

“那我就放心了。”

4.I have a terrible headache, backache, stomach-ache.

“我有很严重的头疼，背疼，和胃疼。”

5.“I hate injections, can I take some medicine orally?”

“我讨厌打针，可以给我开一些口服药吗？”

6。“How long can it be cured?”

“多久能好啊？”

7.“Can anything be done for the pain?”

“您有什么办法缓解我的疼痛吗？”

8.“When should I do the re-examination?”

“我什么时候要来复查？” 查看全部

“请介绍一下你自己”常常是面试官说的第一句话。你在这个环节的表现对你的面试结果起着决定性的作用。一个自信、流畅的自我介绍陈述可以让面试官对你产生好印象。因此，提前准备好自我介绍是至关重要的。
 
对话1：

Teacher: Good morning, my name is Ms. Pierson. You’ve applied for the Laboratory Assistant’s position, right?

Ben: Yes, Ms. Pierson, I have.

Teacher: Please, take a seat. Could you tell me a little bit about yourself?

Ben: My name is Ben.  I’m in 7th grade. I’ve always enjoyed learning science. In fact, physics is my favorite subject in school. My hobbies are building models and playing basketball.

Teacher: Can you tell me why you apply for the position?

Ben: Well, I love science and I want to major in science when I go to college. I felt that this position would give some experience in being lab assistant before I start it in college.

Teacher: Why do you think you would be a great lab assistant?

Ben: Well, I’m an organized and I always pay attention to small details.

Teacher: Great, I think I have asked you everything I wanted to. Thank you for coming to the interview. We will let you know in a week.

Ben: Thank you for your time. I’m looking forward to hearing from you.
 
更多自我介绍的句型：
 
My name is …, you can call me … (English name). or “I go by…(English name)..  “我的名字叫….，你可以叫我…（英文名）”My closest friends say that I’m … “我的好朋友说我是一个……人”Ever since I was a little girl/ boy, I always wanted to be…. “我从小的愿望就是长大成为…..”I enjoy + your hobby. “我非常喜欢+（兴趣爱好）”I’m into…. “我对….很感兴趣”

面试中，考官还可能会问：
What do you do in your free time  “你平常有空的时候会做什么？”What are you passionate about  “你对什么事情有热情？/什么是你所热衷的？”Can you tell me about one time you felt really proud of yourself What did you do that time  “哪一个时刻让你感到骄傲？那一次事情中，你做了什么？”Can you tell me about a challenge you overcame What did you learn “说说你曾经克服的一个困难，你从中学到了什么？” 查看全部

演讲的结尾往往是让观众印象最深的。一个潦草的结尾会让你的整个演讲变得毫无生气；反之，一个耐人寻味的结尾会为你的演讲增色几分，给人留下深刻的印象。那么该如何为你的演讲准备一个完美的结尾呢？本文为你提供了几个方法。
 
A good presentation should end with a closing that is as powerful as the beginning. Before you end a presentation, first, you need to give audience a signal that the end of your presentation is coming. You can say “now I will finalize with the conclusions” or “to sum up….” It also alerts the audience to pay attention.  

As people will remember the end of your presentation best, it is a great opportunity to recap and emphasize your main message. At the end of your talk, it’s a good idea to summarize what you’ve spoken about, and help them to see how your ideas were connected.

If the purpose of your presentation is to persuade people to start to do something or change something, you could end it with a strong call-to-action, such as “begin the journey”,” vote today!” Your genuine enthusiasm is the most important element of a compelling conclusion. Your presentation has a purpose; let the purpose shine through in the conclusion of your presentation.
 
演讲的结尾应该:
给出结束的信号总结并再次强调演讲中提到的主要观点在信息分享类演讲中，可以以一个自然的，中立的陈述句结尾在以说服他人为目的的演讲中，可以以一个有力的口号结尾可以以标语，口号结尾——将你的核心思想总结成一句简短有力，概括性的话语

演讲的结尾不应该:
一句无聊的“that’s all I have to say.”改变自己观点一句平淡的“thank you” 或 “are there any questions”占用超过你的整个演讲时间的10% 查看全部

自信心，是一种心理品质，它对孩子学习外语起着很重要的作用。很多家长也许会有这样的疑问：“为什么别人家的孩子在舞台上看起来充满自信，而我们家宝贝却总是扭扭捏捏，总是看起来信心不足呢？难道这我家孩子天生比较内向，不能自信表达了吗？”

那么内向的孩子到底能不能自信表达？答案是肯定的。

TED演讲中不少厉害的演讲者都是内向型人格，而五十多年前，在台上慷慨激昂地发表《我有一个梦想》的马丁路德金，以及发表《葛底斯堡演说》的美国前总统林肯同样也不是外向的人。

自信表达是种能力，就像游泳、开车一样，是种能够让孩子受益终生的技能。它绝对不是外向型孩子的专利！

家长们不妨试试通过让孩子学习戏剧表演，来帮助孩子敢于开口并言之有物。美国一项持续了三年的研究发现，参与话剧表演的孩子不仅比同龄人有更强的听力和口语能力，而且更好学。为什么学习戏剧表演可以帮助孩子提高口语呢？

1.帮助提升开口表达的自信

孩子们对于开口说英语的恐惧的原因之一是担心在多人面前出丑。表演恰恰是练习如何夸张的动作，表情，语言去塑造角色，有时候甚至是刻意“出丑”。因此，学习表演让孩子们走出自己的“舒适圈”，不再害怕在他人面前展现自己。

在学习表演时，孩子们可以在家中和家长们做角色扮演的游戏。当家长抱着鼓励和欣赏的态度时，孩子也就更放心地在家长面前开口说英语了。几次反复练习后，孩子们对说的内容足够熟悉了，对自己的发音足够自信了，想要开口就不再是难事了。

2. 趣味台词让孩子 “言之有物”

无论是莎士比亚的经典作品还是现在的戏剧作品，作品的台词都是孩子学习英语表达的最佳素材。在学习剧本时，孩子们得通过大量练习牢记大段英文台词。当他们记住这些台词后，在将来的日常环境中，可以信手拈来运用起来。

学习剧本中的语言不仅仅锻炼了孩子们的英语口语能力，而且从词汇量、语法句型，到英语技能都能够得到培养锻炼。

3. 培养团队合作能力等多方面软技能

研究发现，通过戏剧，孩子们会更擅长团队合作。在一场表演中，所有演员都必须互相互相配合才能呈现于好的作品。孩子们从中学会如何通过团队合作，实现一个大家共同的目标。这不仅培养了孩子的社交能力，也会让孩子在同龄人的相处中更自信地表达自己。此外，学习戏剧还可以锻炼学生的想象力、创造力、沟通表达、解决问题乃至肢体运用等多方面的能力，有利于学生了解别人、了解世界以及人格的全面发展。 查看全部

如何瞬间让你的口语听上去接近native speaker呢？
语言习惯在语气词的运用中最能体现的，百科君为你列出了几个口语中常听到的语气词：

1. Whoops 哎呀（为某个小错误而表示歉意的语气）

Whoops! I accidentally deleted all the files in this folder.
哎呀！我不小心把这个文件夹里的文件都给删除了。

2. Ouch 哎呦！（突然受到刺痛的反应）
Ouch!It hurts.I can’t walk.
哎呦！好痛。我不能走路了。

3. Hush 嘘~~（示意别人保持安静，更in的表达是Sssh，不过Sssh有一点粗鲁）
Hush!The show is about to start.
嘘！演出马上就要开始了。

4. Uh-huh 嗯哼~（这个不用解释了吧，大家都会~表示在专心听别人讲话）
Uh-huh.Nice.What’s your answer to this question?
嗯哼，好极了，对此问题你怎么回答？

5. Awww 嗷~ (表示好可爱)
Aww…she is adorable. 
嗷~她好可爱。

6. Gee! 天！ (惊奇，表示一种强烈的反应或者意见。)
Gee,this pudding is amazing! I want another one.
天，这个布丁太好吃了！我还想再来一个。

7.Aha 啊哈 （满意，愉快，胜利）
Aha! I got it!
啊哈！我得到了!

8. Eww哟~~~(表示恶心，受不了)
Eww, that smells so gross.
哟，那个闻起来好恶心。 查看全部